Return & Refund Policy

Return and Refund Policy for Advani Gems.

Thank you for shopping at Advani Gems. We strive to provide high-quality gemstones and excellent customer service. In the event that you are not entirely satisfied with your purchase, we're here to help.


We accept returns of gemstone products within 14 Days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact us to obtain a return authorization. Please do not send your purchase back to the manufacturer.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.


If you received a damaged or defective item and need to exchange it, please contact us. We will guide you through the exchange process.


You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return and refund policy, please contact us.

Changes to this Return and Refund Policy

We reserve the right to update and modify this Return and Refund Policy to reflect changes in our processes and offerings.

Thank you for shopping at Advani Gems.